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Managing Club Polls

Polls Page

As a club administrator, you have oversight of the polling system across your club. You can create club-wide polls, monitor coach-created polls, and view results.

Creating Club-Wide Polls​

When to Use Club-Wide Polls​

  • Policy changes affecting all club members
  • Club event planning (banquets, fundraisers, picture day)
  • Season planning and calendar coordination
  • Volunteer opportunity coordination

Creating a Poll​

  1. Click Polls in the top navigation bar
  2. Click Create Poll
  3. Enter a title and description
  4. Add your answer options
  5. Configure visibility and anonymity settings (see below)
  6. Select your target audience (specific teams, divisions, or club-wide)
  7. Set a deadline
  8. Publish when ready. Polls start in draft status and go live when you publish.

Visibility Settings​

  • Hidden until closed: no one sees results until you close the poll
  • After responding, counts only: tallies show once someone responds, no names
  • After responding, with respondent names: tallies and who responded with what, once someone responds

Anonymous Polls​

When a poll is set to anonymous:

  • No one can see how any individual user voted, not coaches, not administrators
  • Only aggregated result counts are visible to the club
  • Comments in anonymous polls are also anonymized

Use anonymous mode for sensitive topics like fee discussions, coach feedback, or policy decisions.

Monitoring Coach-Created Polls​

Administrators can view all polls created by coaches across the club:

  1. Go to Polls in the top navigation bar
  2. Filter by creator, team, or status (draft, open, closed)
  3. Review poll content and results

Tips for Coaches​

  • Space out polls to avoid survey fatigue
  • Use clear, specific questions
  • Set reasonable deadlines
  • Choose appropriate visibility settings for the topic

Poll Lifecycle​

Polls follow a simple lifecycle:

  1. Draft: Created but not yet visible to families
  2. Open: Published and accepting responses. Families can change their answers while open.
  3. Closed: No longer accepting responses. Results are final.

Polls must go through each stage in order (draft → open → closed).

Troubleshooting​

Low response rates:

  • Check that notifications were sent to the right audience
  • Send a reminder before the deadline
  • Keep polls short and relevant

Controversial results:

  • Provide context when sharing outcomes
  • Use anonymous mode for sensitive topics
  • Follow up with families about how their input influenced decisions