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How to Contact Your Child's Coaches

Rostered makes it easy to get in touch with your athlete's coaches directly from the app. You can call, email, or text coaches with just a tap.

Finding Coach Contact Information​

There are several ways to find coach contact details:

From the Athlete Detail Screen​

  1. Open the Rostered app and go to the Family tab.
  2. Tap on your athlete's card to open their detail screen.
  3. Scroll to the Coaches section.
  4. Tap on a coach's name to view their full profile.

From a Team or Division​

  1. Navigate to your athlete's team or division.
  2. Coach information appears on the team/division screen.
  3. Tap on a coach to view their profile and contact details.

Viewing a Coach's Profile​

The coach profile screen shows:

  • Coach photo and name
  • Contact information (email and phone)
  • Coaching assignments (which teams/divisions they coach)
  • Coach bio (if provided)

Contacting a Coach by Email​

  1. On the coach's profile screen, find the Email row in the Contact section.
  2. Tap on the email address.
  3. Your phone's default email app will open with a new message addressed to the coach.
  4. Compose your message and send.

Alternatively, you can tap and hold (long press) on the email to copy it to your clipboard if you prefer to use a different email app.

Calling a Coach​

  1. On the coach's profile screen, find the Phone row (if the coach has provided a phone number).
  2. Tap on the phone number.
  3. Your phone will start a call to the coach.

Note: Not all coaches provide phone numbers. If you do not see a phone row, try reaching out via email.

Sending a Text Message​

If a phone number is available:

  1. On the coach's profile screen, tap the phone number.
  2. Some phones will give you the option to call or send a text message.
  3. Alternatively, copy the phone number and paste it into your messaging app.

Copying Contact Information​

If you prefer to save contact information or use a different app:

  1. Tap and hold (long press) on an email address or phone number.
  2. Select Copy from the menu that appears.
  3. Paste the information wherever you need it.

When to Contact Coaches​

Coaches are busy managing teams, so here are some best practices:

  • Schedule questions: Check the app first - most schedule changes are reflected there
  • Attendance changes: Use the RSVP feature instead of messaging
  • Urgent matters: Call if it is time-sensitive and a phone number is available
  • General questions: Email is usually the best option for non-urgent inquiries

Setting Your Own Contact Preferences​

You can control how coaches and other club members can contact you:

  1. Go to the Settings tab in the app.
  2. Look for contact preference options.
  3. Configure whether you prefer to receive communications by email, phone, or both.

This helps ensure you receive important team communications through your preferred method.